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HUNDREDS of Groupon Australia consumers say they have been "ripped off" after purchasing vouchers that turned out to be unredeemable and non-refundable from the online marketplace. The global company sells discounted vouchers on behalf of its merchants for holidays, restaurants, bars, beauty salons, activities and more.


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But many Australian users claim they've not been able to redeem their vouchers or get a refund. Those who spoke to news.

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They reported the issue to Groupon, which directed their complaints back to the merchants, who weren't able to resolve the matter. Their vouchers eventually expired.


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  • According to Ms Randle, she never got to use the voucher and it expired about six months after she purchased it. In response to the claims, a Groupon spokesperson told news. Out of online reviews about Groupon Australia on productreview.

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    And it's not the only site where the product has received scathing reviews. Another user was allegedly unable to get a refund after buying a voucher for Movie World that "wouldn't download". Have also lodged a complaint with ACCC. According to Consumer Affairs Victoria, it is an offence for a trader to accept payment for products or services and not supply them within a reasonable period.

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    Several group buying websites - including Scoopon, Spreets, deals. The company's mission "is to become the world's biggest online marketplace", according to the Groupon Australia website. The Fair Trading Complaints Register provides information about businesses that are the subject of 10 or more complaints to Fair Trading in a calendar month.

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    Customers can refresh their look with a style cut, treatment and GHD finish, plus an optional half head of foils. Clients can go to a student salon and receive a barber cut, face shave or beard trim or both. Refresh looks with a style cut and tame unruly locks with a Japanese hair straightening treatment. Tame frizzy locks with this keratin treatment and make them easier to manage; add a style cut to refresh the hairstyle.

    Give locks a makeover with a cut and blow-dry, and opt to include highlights; includes a head massage. Looks can be refreshed with a cut and blow-dry, complemented with a regrowth colouring treatment or a half head of foils to revive dull hues. Designed to smooth curls, frizz and flyaways, a keratin treatment is complemented with a blow-dry and GHD finish to keep hair shiny.


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    • Looks can be refreshed with a style cut, wash and blow-dry to add bounce and volume to hair; includes a hair treatment to hydrate locks. Clients can refresh their look with a perm or a keratin treatment, both of which can be combined with a style cut or trim.

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      Once nails are cut, filed and shaped, they are adorned with a choice of colour polish. Customers can get their brows in shape with a threading package, and opt to include a brow and lash tint; available at seven locations.

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      Printed directly on a polished acrylic glass, these personalised plates feature smooth sharpness and high-quality colour reproduction. Sharpen features and ehance the eyes with an eyeliner tattoo; upgrade to fill in sparse brows or correct lips with a lip liner treatment. Main menu Open search menu. Salons Hair Haircut 9. Hair Straightening 6.